A1WWL: Enabling Global Operations Through a Flexible Workspace Network

A1WWL is a globally distributed company with teams across multiple countries, including staff in Miami who collaborate daily with colleagues in Colombia. Their operating model relies on constant coordination across time zones and access to professional workspaces in multiple cities.

100%of employees included in the program use Pluria

18%increase in the number of employees included in the program

27% increase in the number of employees using the platform each month

Challenge

Before Pluria, A1WWL worked with a traditional flexible office provider, but the support was too slow for their operational pace.

Support tickets with resolution times of up to 30 days.

Rigid program with no access adapted to the Miami team’s time zones.

Lack of understanding of their needs and an impersonal service.

Solution implemented

A1WWL chose Pluria to provide its team with access to workspaces in Bogotá, Medellín, and Barranquilla, through a flexible model tailored to their international operations. They were also looking for a partner with fast support and the ability to adapt to their operational pace.