“Emotional Intelligence refers to a different way of being smart. It is a key to high performance, particularly for outstanding leadership. It’s not your IQ, but rather it’s how you manage yourself and your relationships with others.” – Daniel Goleman, ”Crucial Competence: Building Emotional and Socia[...]

Performance management aims to study and analyse performance, reflecting the approach of an entity to its achievement.

An effective performance management process sets the foundation for aligning the individual’s efforts with the organization’s goals.

Performance measurement is[...]

Feedback is a specific form of message with special functions. It is the element that ends the communication process, being transmitted “in reverse”. 

Its type differs from that issued by the sender – for example, the confirmation sent by a subordinate may be very different from the order issued[...]

To be successful or to achieve performance, people need to KNOW to (be prepared for certain tasks), to BE ABLE to (have cognitive, analytical, interpersonal, learning, innovation, skill, etc.) and to WANT to (be motivated and self-confident enough to approach tasks with enthusiasm in commitment). In order [...]

When you have a sense of purpose at work, you feel dedicated, innovator and passionate. Your focus on the outside is to serve the organization, while your professional goal is in balance with your personal goal.

A purposeful life is full of intention, directionality, and meaning. The sense of purpose[...]

Attention is the psychic phenomenon of selective orientation and of psycho-nervous concentration in order to optimally carry out any activity.

In psychic processes, attention does not have a specific informational content and no product of its own, which is why it is included among the functions of t[...]